Below FAQ are some common concerns that you may have, if you have other questions, please just send it to support@novaindia.co.in
Once your product is shipped, it will be delivered to you within 4-6 working days
An email with the tracking number will be sent once the order has been dispatched from our warehouse. *Please note that it can take some time before the tracking information is uploaded.
Log into your account and go to my orders tab and click on cancel the order.
Once the product is shipped , we do not have the option to change the address.
Please contact support@novaindia.co.in, customer service team will revert to within 8 - 12 working hours
To claim warranty you need to have a valid invoice. Warranty is valid from the date of purchase.
Please contact the portal you have purchased from.
Please contact support@novaindia.co.in with your reference ticket id and we will revert back to you within 8 - 12 working hours
Please contact support@novaindia.co.in , customer service team will revert to within 8 - 12 working hours.
As per the tracking details shared to you, please contact them through the website.
Please contact support@novaindia.co.in with your reference ticket id and we will revert back to you within 8 - 12 working hours.
Keeping in mind the health and safety in these times, we accept prepaid orders only to minimize the contact. You can choose to pay by the following options: Credit / Debit Card Payment / Net banking UPI / phone pay
For B2B query, please contact the following email id - harish@novaindia.co.in
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